AC, fridge, washer & water heater repair : We collect. We repair. We return.

For home appliances, electrical and plumbing, and monthly or yearly contracts for businesses.

  • On-site visit
  • Pickup & return
  • Updates on Telegram
SiyanaBox bot SB-000123

Split AC Not cooling

  1. Received
  2. Diagnosing
  3. Waiting for your approval
  4. Repairing
  5. Ready
  6. On the way
  7. Completed
  • Air Conditioners
  • Refrigerators & Freezers
  • Washing Machines & Dryers
  • Dishwashers
  • Ovens & Cookers
  • Microwaves
  • Water Heaters
  • Water Dispensers & Coolers
  • Water Filters & RO
  • TVs & Electronics
  • Small Appliances
  • Electrical Faults
  • Lighting Installation & Repair
  • Plumbing
  • Water Pumps & Tanks
  • Doors, Locks & Shutters
  • Furniture & Fixtures
  • Electrical work
  • Mechanical work

Home services

From the AC to the light switch: a technician visits, or we collect it and bring it back ready.

A SiyanaBox technician repairing a split air conditioner inside a home

Home appliances 11

  • On-site visit Pickup & return

    Air Conditioners

    Split, window and central home AC repair, gas refill, cleaning and installation.

    Common faults

    • Not cooling or blowing warm air
    • Water leaking from the indoor unit
    • Low refrigerant gas or a slow leak in the lines
    Request: Air Conditioners
  • On-site visit

    Refrigerators & Freezers

    Home fridge and freezer repair for weak cooling, ice build-up, leaks and noise.

    Common faults

    • Fridge not cooling or cooling weakly
    • Freezer building up thick ice or not freezing
    • Water pooling inside or under the fridge
    Request: Refrigerators & Freezers
  • On-site visit

    Washing Machines & Dryers

    Washer and dryer repair for drainage, spinning, leaks, heating and error codes.

    Common faults

    • Water not draining from the drum
    • Drum not spinning or spin too weak
    • Water leaking during the wash
    Request: Washing Machines & Dryers
  • On-site visit

    Dishwashers

    Dishwasher repair for drainage problems, poor cleaning, leaks and heating faults.

    Common faults

    • Water left standing in the tub after the cycle
    • Dishes still dirty or covered in residue
    • Water leaking from the door or under the unit
    Request: Dishwashers
  • On-site visit

    Ovens & Cookers

    Gas and electric oven, cooker, stove and hob repair for ignition and heating faults.

    Common faults

    • Gas burners clicking but not igniting
    • Oven not heating or heating unevenly
    • Gas smell near the cooker or hob
    Request: Ovens & Cookers
  • Pickup & return

    Microwaves

    We collect, repair and return microwaves with heating, sparking or panel faults.

    Common faults

    • Running but not heating food
    • Sparking or arcing inside the cavity
    • Turntable not rotating
    Request: Microwaves
  • On-site visit

    Water Heaters

    Electric and gas water heater repair for no hot water, leaks and tripping.

    Common faults

    • No hot water or water only lukewarm
    • Tank or connections leaking water
    • Heater tripping the breaker when switched on
    Request: Water Heaters
  • On-site visit Pickup & return

    Water Dispensers & Coolers

    Water dispenser and cooler repair for cooling, heating, leaks and faulty taps.

    Common faults

    • Water not cooling
    • Hot water tap not heating
    • Water leaking from the base or the taps
    Request: Water Dispensers & Coolers
  • On-site visit

    Water Filters & RO

    Home water filter and RO servicing: cartridge changes, leaks and pump faults.

    Common faults

    • Very low water flow from the filter tap
    • Water tasting or smelling unpleasant
    • Leaks from housings, fittings or tubing
    Request: Water Filters & RO
  • Pickup & return

    TVs & Electronics

    TV and home electronics repair: no power, no picture, screen lines and sound faults.

    Common faults

    • No power or standby light only
    • Sound working but no picture
    • Lines, spots or dark patches on the screen
    Request: TVs & Electronics
  • Pickup & return

    Small Appliances

    Vacuum cleaner, coffee machine, blender, iron and small appliance repair.

    Common faults

    • Vacuum cleaner losing suction or overheating
    • Coffee machine not pumping water or not heating
    • Blender or mixer motor humming but not turning
    Request: Small Appliances

Electrical, plumbing & fixes 6

  • On-site visit

    Electrical Faults

    Wiring, sockets, switches, breakers and DB board faults fixed at home.

    Common faults

    • A breaker that trips repeatedly or when certain appliances run
    • No power in one room or part of the house
    • Dead, loose or warm sockets
    Request: Electrical Faults
  • On-site visit

    Lighting Installation & Repair

    Indoor, outdoor, spotlight and chandelier installation and repair.

    Common faults

    • Lights that flicker or change brightness
    • Spotlights that keep burning out or stay dark
    • Hanging and securing heavy chandeliers to the ceiling
    Request: Lighting Installation & Repair
  • On-site visit

    Plumbing

    Leaks, taps and mixers, blocked drains, toilets and pipes fixed at home.

    Common faults

    • Water leaking from pipes or under sinks
    • Dripping taps, mixers and valves, or ones that need replacing
    • Blocked drains, or sinks and bathtubs that drain slowly
    Request: Plumbing
  • On-site visit

    Water Pumps & Tanks

    Booster pumps, rooftop and ground tanks, and low water pressure sorted.

    Common faults

    • Low water pressure on upper floors or at some taps
    • A water pump that keeps switching on and off
    • Loud noise or unusual vibration from the pump
    Request: Water Pumps & Tanks
  • On-site visit

    Doors, Locks & Shutters

    Doors, locks, rolling shutters and garage doors repaired at your home.

    Common faults

    • A wooden door that drags on the floor or frame and will not close properly
    • A lock or cylinder where the key sticks or will not turn
    • Loose or broken handles and hinges
    Request: Doors, Locks & Shutters
  • On-site visit

    Furniture & Fixtures

    Furniture assembly, shelves, curtains, cabinets and TV wall mounting.

    Common faults

    • Assembling flat-pack bedroom sets, wardrobes and desks
    • Wall-mounting TVs on fixed or full-motion brackets
    • Hanging shelves, mirrors and frames level and secure
    Request: Furniture & Fixtures

Maintenance contracts for businesses

Scheduled maintenance and breakdown repairs for your site, on a monthly or yearly contract, for electrical and mechanical work.

Who contracts are for

  • Offices
  • Shops
  • Warehouses
  • Clinics
  • Schools
  • Buildings & compounds
A SiyanaBox technician inspecting an electrical panel in an office building

Choose a contract term

  • Monthly contract

    For a site that runs every day and needs close follow-up, renewed month by month.

    • A scheduled maintenance visit every month
    • Breakdown requests during the month
    • Flexible to renew or adjust
  • Yearly contract

    A maintenance plan for the whole year on a visit schedule we agree together, so nothing catches you out.

    • A visit schedule for the full year
    • Breakdown requests for the whole term
    • One team for all your maintenance

What the contract covers

Electrical work

  • Distribution boards and breakers
  • Indoor and outdoor lighting
  • Sockets, switches and wiring
  • Power cuts and sudden faults

Mechanical work

  • Office and shop air conditioners
  • Plumbing and leaks
  • Water pumps and tanks
  • Doors, locks and shutters
  • Ventilation and extract fans

We visit your site first and agree the scope and visit schedule with you before the contract is signed.

Request a contract quote

How a repair works

Two ways to get a repair, the same clarity in both: diagnosis first, then repair once you approve.

On-site visit

For large appliances, installations, and electrical and plumbing work.

  1. Book a visit We agree a time for the technician to come to you.
  2. On-site inspection The technician inspects the appliance and finds the cause.
  3. Your approval first We explain what’s needed and start only after you approve.
  4. Repair and test We fix the fault and test the appliance in front of you.

Pickup & return

For appliances that need a closer look in the workshop, like TVs and small appliances.

  1. We collect it We agree a time and collect the appliance from you.
  2. Workshop diagnosis We inspect it and identify the fault and what’s needed.
  3. Your approval first We contact you and start the repair once you approve.
  4. We return it We bring it back working, and you can follow the job on Telegram.

Four clear steps

  1. You book

    Through the request form, WhatsApp, Telegram or email — tell us the appliance, the fault and your location.

  2. We diagnose

    A technician inspects it at your place or in our workshop and finds the cause.

  3. We explain and repair

    We tell you what’s needed and start the repair once you approve.

  4. We return and follow up

    Your appliance works again, and you can follow the job on Telegram.

Follow your job on Telegram

Open the SiyanaBox bot, choose “Track my repair” and enter your job number. You’ll get a message with every update.

  1. Open the bot

    Tap the button to start a chat with @Siyana_box_bot.

  2. Enter your job number

    The number you received when your repair was registered, like SB-000123.

  3. Get updates

    You’ll get a message whenever your appliance’s status changes.

Open the tracking bot
  1. Received

    Your job is registered and the appliance collected or visit booked.

  2. Diagnosing

    The technician is inspecting the appliance to find the fault.

  3. Waiting for your approval

    We’ve sent you what’s needed and are waiting for your OK.

  4. Repairing

    Work on the repair has started.

  5. Ready

    The repair is done and the appliance has been tested.

  6. On the way

    Your appliance is on its way back to you.

  7. Completed

    Delivered and the job is closed.

The SiyanaBox team

About SiyanaBox

We collect, we repair, we return. And when it makes more sense, we come to you.

  • What we do

    We repair home appliances and electrical and plumbing faults, and offer electrical and mechanical maintenance contracts for businesses.

  • How we work

    We start with a diagnosis, explain what we found and what it takes to fix, and never start work without your approval.

  • Where we work

    We serve homes and businesses in the city of Riyadh.

  • How we communicate

    In Arabic or English, on WhatsApp, Telegram or email — with status updates for your job on Telegram.

Common questions

Can’t find your question? Message us on WhatsApp.

How do I book a repair?

Send the request form on this site, message us on WhatsApp, book through our Telegram bot, or send us an email. Tell us the appliance, the fault and your location in Riyadh, and we’ll get in touch to arrange a time.

Does a technician come to my home, or do you collect the appliance?

Both are available. Large appliances, installations and electrical or plumbing work are usually done at your place, while some appliances are collected, repaired in our workshop and returned. We agree the best option with you once we know the fault.

Do you start the repair before I approve?

No. We diagnose the fault first, explain what’s needed, and only start work after you approve.

How much does a repair cost?

It depends on the appliance, the fault and any parts needed, so we confirm the cost after diagnosis and before any work starts.

Do you offer maintenance contracts for businesses?

Yes. We offer monthly and yearly maintenance contracts for commercial sites, covering electrical and mechanical work, with a visit schedule we agree together and breakdown requests handled during the contract.

How do I follow my repair?

When your job is registered you receive a job number. Open the SiyanaBox bot on Telegram, choose “Track my repair” and enter the number — you’ll get an update at every stage.

Which areas do you cover?

We serve homes and businesses within the city of Riyadh. Share your district when you book so we can arrange a suitable time.

Can I contact you in English?

Yes. You can reach us in Arabic or English on WhatsApp, Telegram or email.

Contact us

Tell us the appliance or site, the fault and your location, and pick whichever way is easiest.

Send a repair request

Fill in your details and we’ll get back to you the way you choose.

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