How do I book a repair?
Send the request form on this site, message us on WhatsApp, book through our Telegram bot, or send us an email. Tell us the appliance, the fault and your location in Riyadh, and we’ll get in touch to arrange a time.
Does a technician come to my home, or do you collect the appliance?
Both are available. Large appliances, installations and electrical or plumbing work are usually done at your place, while some appliances are collected, repaired in our workshop and returned. We agree the best option with you once we know the fault.
Do you start the repair before I approve?
No. We diagnose the fault first, explain what’s needed, and only start work after you approve.
How much does a repair cost?
It depends on the appliance, the fault and any parts needed, so we confirm the cost after diagnosis and before any work starts.
Do you offer maintenance contracts for businesses?
Yes. We offer monthly and yearly maintenance contracts for commercial sites, covering electrical and mechanical work, with a visit schedule we agree together and breakdown requests handled during the contract.
How do I follow my repair?
When your job is registered you receive a job number. Open the SiyanaBox bot on Telegram, choose “Track my repair” and enter the number — you’ll get an update at every stage.
Which areas do you cover?
We serve homes and businesses within the city of Riyadh. Share your district when you book so we can arrange a suitable time.
Can I contact you in English?
Yes. You can reach us in Arabic or English on WhatsApp, Telegram or email.