Terms & Conditions

Scope of these terms

These terms govern use of siyanabox.com and requests for repair services from SiyanaBox in the city of Riyadh.

Requests and appointments

Sending a request through the website form, WhatsApp, Telegram or email does not confirm an appointment; it is confirmed once our team contacts you.

Please give us accurate information about the appliance, the fault and your location so we can serve you properly.

Diagnosis and approval

We diagnose the fault and explain what is needed and what it costs before work starts, and we never carry out a repair without your approval.

Prices and payment

The cost of each service is set after diagnosis based on the appliance, the fault and any parts, and the payment method is agreed before work is done.

Collecting and returning appliances

When we collect an appliance for workshop repair, we register the job with a number you can follow on Telegram and agree a return time with you.

Website content

Information on this website describes our services and may be updated without notice. Website pages are not a price quotation or a commitment to a specific time.

Contact

For any questions about these terms, email info@siyanabox.com.